Privacy policy

We want everyone who supports us, or who comes to us for support, to feel confident and comfortable. Especially, in regard to how any personal information you share with us will be looked after or used. This privacy policy sets out how we collect, use and store your personal information. Personal information is any information that identifies or could identify you.

Limerick Mental Health Association (LMHA) respects your right to privacy and complies with its obligations under the General Data Protection Regulation (GDPR). The goal of this privacy policy is to help you understand how LMHA deals with any personal data you provide when you visit our website or interact with us online.

By visiting the www.limerickmentalhealth.ie website, you are accepting the terms of this website privacy policy.

This website contains external links to other websites. LMHA cannot be held responsible for the privacy policies of these other websites.

What information do we collect?

We collect information from you when you visit our website, subscribe to our email newsletter, or make a donation.

Visiting our website

We continually try to improve our website based on the anonymous information and feedback we receive from you. We want your visit to our website to be a useful one. By making sure you are able to find the information that you’re looking for and that it is relevant to you.

We use third party analytics tools and services to help us measure and analyse your anonymous input. These tools collect information including pages you visited, your location. This information assists us in improving our service to you. We collect all our website user information so that it cannot reasonably be manipulated to identify any particular individual user. When you visit our website, our servers make a log of basic information corresponding to the sites and pages you have visited. These server logs may include anonymous information such as your IP address, browser, originating website, your path through our website, how you exited our website for example.

Making a donation

When making a donation, your financial information will be passed directly to a credit card processing company (Stripe). We will not hold any of your financial information. The credit card processing company does not use, share, retain or store this information for any purpose, other than to process your payment for the above purpose. Stripe’s terms can be found here: https://stripe.com/en-ie/privacy

Subscribing to our newsletter

We send our newsletter on a regular basis to anyone who has subscribed. You can unsubscribe at any time. We gather statistics around email opening and clicks within our email. This is to enable us to improve the effectiveness of our email newsletters and ensure their relevance to you. We use MailMunch to gather your details for our newsletter. Mailmunch is a suite of email collection and marketing solutions, please visit their privacy policy.

Do we use cookies?

Yes. Cookies are small files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

  • Our website uses Google Analytics to gather anonymous statistics about our visitors, and their behaviour on our site.
  • Cookies don’t search your computer for information. Cookies register the information you provide through your browser. When you enter personal and/or financial information on a website, the cookies store your information, both for ease of use on your next visit, and for ad tracking.

Learn more about cookies, and how to control and delete them.

Questions?

If you have any questions, concerns or comments about your privacy, please send us a description of your concern to info@limerickmentalhealth.ie or call us on 061 446786

Limerick Mental Health Association may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from May 2018.